Route-To-Market Analyst After Sales (f/m/d)
Workload: 100%
Join Axpo Group as a RTM Analyst, where you will be pivotal in enhancing our after-sales services. This role is suited for a dynamic professional eager to drive our energy management solutions to new heights, particularly in the renewable energy sector. You will act as a key player in our route-to-market activities, ensuring seamless, effective service that aligns with both regulatory standards and client expectations.
What you will do:
- Manage all after-sales activities, ensuring efficient service delivery.
- Develop and improve our after-sales platform to enhance customer satisfaction.
- Oversee the invoicing and reporting processes to maintain transparency and accuracy.
- Conduct tests and manage registration procedures with TSO (REN) and the market operator (OMIE).
- Provide exceptional customer service and support the implementation of regulatory changes.
- Optimize processes to enhance efficiency and effectiveness.
What you bring & who you are:
- Degree in Engineering or Economics with at least 2 years of experience in similar roles.
- Expertise in energy markets, renewable energy, and electric markets regulation in Portugal.
- Advanced/native proficiency in Portuguese.
- Strong problem-solving skills and proficiency in computer usage, including SCADA systems.
- A proactive attitude focused on customer needs and a knack for optimizing processes.
About the team:
You will be part of a forward-thinking team dedicated to providing top-tier support and innovative solutions in the energy sector. Our collaborative environment promises opportunities for personal and professional growth, connecting you with experts across the Portuguese and Spanish markets to foster synergy and enhance our service delivery.
- Department
- IT / Technology
- Locations
- Madrid
- Remote status
- Hybrid Remote
- Employment type
- Full-time
3 numbers we're proud of:
Years of experience
Employees
Different job profiles
Workplace and culture - Benefit from a modern environment, good social security and flexible working hours.
At Axpo, all employees have the freedom to develop their personal skills and potential and to remain true to themselves. Axpo lives a culture that is free of prejudices about age, gender, origin, education, religion, disability or sexual orientation. We promote uniqueness. Because uniqueness creates diversity. And diversity promotes growth and is our driving force.
Your Benefits
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Your choice
Axpo Iberia offers 23 days of paid leave to enjoy vacations during the year and a hybrid working model for all employees.
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Cultural exchange
We encourage close collaboration between countries by providing employees with free language lessons and periodic travel to our central office in Switzerland.
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Health care
As well as lunch vouchers and a discount on the nearby gym, we also provide private health and life insurance to each employee.
Madrid
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About Axpo Group
Axpo has the ambition to enable society to have a sustainable future with innovative energy solutions. Axpo is Switzerland's largest producer of renewable energy and an international pioneer in energy trading and in the marketing of solar and wind power. More than 6,000 employees combine experience and know-how with a passion for innovation and the joint search for ever better solutions. Axpo relies on innovative technologies to meet the ever-changing needs of its customers in over 30 countries in Europe, North America and Asia.
Route-To-Market Analyst After Sales (f/m/d)
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